The Happy Grow Guarantee
Doesn't grow? We'll send you a new one — no questions asked.
Every Growbie grows differently. Some just need a second spring — and if yours won't wake up at all, that's on us, not you.
How it works
Fill out the 60-second form below.
A new little friend goes out to you, free — same personality when we can.
No return, no receipt, no fuss. Compost the quiet one or give it a second try.
Start your claim
60 seconds. No receipt, no return — wherever your Growbie came from.
The claim form is nearly ready. In the meantime, message us and we'll sort out your replacement straight away.
Message usQuick questions
Do I need a receipt?
No. Never. The guarantee is attached to the Growbie, not a piece of paper.
I got it as a gift, or from a store — does it count?
Yes. Every Growbie is covered, wherever it came from: growbies.com, a store shelf, or a gift bag.
How long does the replacement take?
Your new little friend ships within a week to US addresses.
- One free replacement per Growbie.
- US shipping addresses.
- Within 90 days of purchase (or of gifting — we're not strict).
- Replacement is the same personality when in stock, a surprise friend when not.